State Farm® Insurance Agent Kenny Dean

"Marissa did a wonderful job, and went above and beyond. Everything was done with ease."

"Marissa has gone above and beyond to make sure that I was taken care of. She has made filing a claim and getting my vehicle repaired such an easy process. Thank you State Farm, and thank you Marissa!"

"Totally customer oriented and dedicated to anticipating and solving complications ahead of time! During the process of dealing with a "Hit and run" claim we were never in the dark and got immediate information, helpful suggestions, and small town friendliness and caring! The entire office was a blessing!"

"I have been with Kenny Dean for several years now. They are always there and always helpful in whatever your needs are. Recently they took on Progressive and went to bat for me when Progressive would not honor their commitment. I stay with Kenny Dean because when I need to talk to someone you just walk in the door. No phone tag!!!!!!!!!!"

"Everyone there is MORE than helpful. They really know their information, they were all about helping ME get what I need and treat me like I’m the only client they have. I can’t recommend this agency enough."

"Kenny Dean and the awesome women working in his office have taken such great care of us! From a hail claim, to an auto accident, to a flooded house, and everything in between! We would be so lost without them!!! So thankful for them!!!"

"I am a current customer of the Kenny Dean agency, and I emailed them asking if they could review my Grandmother's current policies. Without hesitation they sent over quotes, and saved her $245/mo! We switched her over with no issues. Being that she is in her 80's and on a fixed income, she was ecstatic at the savings. Thank you guys for your help and support!"

"I've been with Kenny since he took over the office, and I can't say enough good things about him and his team. Great service and great people! You never truly know how good an insurance company is until you're in a crisis, and State Farm exceeded all my expectations. I was recently in an accident, and the support I received was phenomenal. It started less than a minute after the accident with a call from State Farm. Thanks to Drive Safe and Save, they were automatically notified and called immediately to check on me. When I followed up to ask about the next steps, their team was amazing. Marissa recommended a new body shop that had no wait, which made all the difference. The accident happened on a Tuesday, and by the next Friday, my car was completely fixed and looked brand new! The entire process was seamless, and the customer service was nothing short of fabulous. I'm so grateful for the care and efficiency Kenny and his team provided. Highly recommend!"

"Libby is a fantastic agent. She is very knowledgeable and so very helpful and friendly. She can handle very complex insurance matters. I also really appreciated that if she wasn't sure of something, she would let me know and say she would do some research and get back to me which always did promptly with answers to all my questions."

"Canceled my policy today due to poor customer service. Twice I had need of a tow truck. The first time I was having tons of issues with the 3rd party they use to find a tow truck company. Called the local office and simply asked if they could intervene in anyway as I needed my vehicle, I'm single father afterall and need to be able to travel. I don't remember who I spoke with but she put me on hold and after a fewinute she said it had been handled and I should be hearing from the tow truck company shortly. Sure enough, within 10 minutes or so I did and got my truck towed. The lady from thevlocal office told me next time instead of using the app, because it can be a hassle, to just call the office. Oh ok. Hey great, right? I'll do that should there be a next time. Next time comes and I call the office like I was told to do. Don't remember the name of the lady I spoke to but she told me I could just pay out of pocket. I tell her that the last lady told me to call the office as I dont want to pay out of pocket. Why do I pay for vehicle insurance that includes road assistance if I just have to pay out of pocket, whether I can get reimbursed or not? Keep in mind this entire time I've been calm cuz I'm just following instructions given to me by THAT office. The lady puts me on hold and gets someone else. They proceed to run on about me just paying out of pocket and won't let me get an edge in word wise she literally does not want to hear what I have to say. I finally get a word in and tell her I only called the office instead of using the app because that's what THIS office told me to do. She apologizes then goes back into her "we can reimburse you" speech which doesn't matter to me cuz I had no intent to pay out of pocket. I'll just use the app but she continues to ignore me and gets an unprofessional tone with me. I call her out on it and she proceeds to tell me to just call Kenny Dean on Tuesday, as it was a holiday weekend and he wouldn't be back until September 6. She proceeds to hang up on me. I call the week of September 6 multiple times and can never get a hold of Kenny Dean, apparently he's one tough guy to catch in the office. Finally just decided screw it, I'm calling the office and just asking for my policy to be canceled. Apparently I have to call back on September 13 to make sure my policy was actually canceled because they won't notify me of the change. The lady I spoke to on the phone today didn't even bother verifying with me my information. Worst car insurance experience I've ever had in my life is with Kenny Dean State Farm."

"They give you a great deal , very honest, always friendly and helpful."

"Great"

"Great group of people to work with. Make you fill like one of their friends in and out of the office"

"The best insurance agents in Canyon / Amarillo. They are the sweetest people and always willing to help others out in the best way possible."

"Very professional and kind"

"Good Agent with great service."

"Made it super easy to do a state to state insurance transfer! Staff was super friendly and very responsive, answered all my questions quickly!"

"good stuff"

"Love all the friendly faces at Kenny’s office. They are so helpful and go the extra mile!"

"Very helpful. Always on the top of their job."

"They have the best rates for car and home insurance and this office has great customer service to go along with those good prices."

"Christie an Kenny an amber an all are such awesome family based insurance people an always help figure out what a person needs to do"

"Best insurance team. They take exceptional care of their people!!"

"We have been with Stat Farm 50 years. They have treated us fairly over the years in 4 different states, most recently, since 2006 wit Kenny Dean."

"They always have the info I need when I need it. I've been with state farm for at least a decade and I've never been let down"